Returns & Exchanges

At 24/7 Gym Equipment, we want to ensure your fitness journey is supported by the best gear. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Equipment

  Securely pack the items in their original packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a heavy-freight pickup for larger machines.

• 4.
  Inspection and Refund

  Once our technicians inspect the equipment for quality assurance, your refund or exchange will be processed within 5 to 7 business days.